Cancellation policy
Right of cancellation for consumers
(Consumer is any natural person who enters into a legal transaction for purposes that can be attributed predominantly neither to their commercial nor their independent professional activity. )
Cancellation policy
Right of revocation
You have the right to revoke this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day,
- on which you or a third party named by you, which is not the carrier, the goods in possession have taken or has, if you have ordered one or more goods in the context of a uniform order and this is delivered uniformly or. are;
- at which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods, if you have ordered several goods in the context of a single order and these are delivered separately;
- at which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last partial shipment or the last piece. has, if you have ordered a product that is delivered in several partial shipments or pieces;
To exercise your right of withdrawal, you must send us (Seicha GmbH, Annenstr. 18, 20359 Hamburg, Germany or via mail to info@seicha.de)by means of a clear statement (eg a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached sample revocation form, which is not mandatory.
To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of revocation
If you revoke this contract, we will reimburse you all payments that we have received from you, excluding delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than 14 days from the day on which we received the notification of your revocation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise expressly agreed with you; in no case will you be charged because of this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods without undue delay and in any case no later than 14 days from the date on which you notify us of the cancellation of this contract to us or to Die Lagerei c/o Seicha GmbH, Grusonstr. 40, 22113 Hamburg, Germanyto return or hand over. The deadline is met if you send the goods before the expiry of the period of 14 days.
You bear the direct cost of returning the goods.
You must pay for any loss in value of the goods only if this loss in value is due to a handling of the goods not necessary for the examination of the quality, characteristics and functioning of the goods.
Exclusion or. Erlöschensgründe
The right of withdrawal does not apply to contracts
- for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is relevant or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that can spoil quickly or whose expiration date would be exceeded quickly;
- for the supply of alcoholic beverages whose price was agreed upon conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and whose current value depends on fluctuations in the market over which the entrepreneur has no influence;
- for the supply of newspapers, journals or magazines with the exception of subscription contracts.
The right of withdrawal expires early in contracts
- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal was removed after delivery;
- for delivery of goods, if they were inseparably mixed with other goods after delivery due to their nature;
- for delivery of sound or video recordings or computer software in a sealed package, if the seal was removed after delivery.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back.)
- To Seicha GmbH, Annenstr. 18, 20359 Hamburg, e-mail address: info@seicha.de:
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
-. Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in the case of communication on paper)
- Date
(*) Delete where inapplicable.